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  infrastructure management system

In today's dynamic business environment, Information Technology plays a critical role in enabling business growth, helping reduce the time for launching new products and services, and helps companies deliver higher customer satisfaction. To meet these challenges, Mascom offers focused solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising lifecycle services in datacentermanagement and end user computing.

Our "ServiceIT-DataCenter" and "ServiceIT-End User Computing" offering ensure that your IT infrastructure is available for you to perform your businesses.

Mascom's Service IT-EUC offering provides best-in-Class End User Computing Services that creates Business Value for our customers, a great personalized service experience for end users and build a work culture service partnership to harness the potential of our employees and partners.

We offer full lifecycle services in Discrete and Full service sourcing model in a truly onsite services delivery model.
- Service Desk.
- Client Application Management services: Deliver Application Packaging, Imaging, Software Distribution and Patch Management.
- Messaging & Collaboration Services: Build, operate and provide professional services on email and collaboration platforms like Microsoft Exchange, IBM Lotus Notes. Monitor and support.
- Asset Management: Provide a completeAsset Management Lifecycle service right from ordering to ongoing management and tracking of client assets.
- Client Support Services: Provideonsite support for Desktops, Laptops, Printers, Handheld devices at client locations.
- Infrastructure Application: Build and Manage Infrastructrue Applications in customer environments. These services include Directory Services, File and Print services, Remote Access Management.


ServiceIT Options

Infrastructure components Managed


End User Devices

Desktops, Laptops, Printers, Scanners, POS



Switches, routers, Load Balancers


Servers and Operating Systems

Wintel, Linux,



MS-Exchange, Lotus Notes


  Our Partners

Call us: +91 22 4029 5200
Fax: +91 22 2378 0059

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